Shipping policy

At Touched Essentials, we are committed to delivering premium-quality hair extensions that are carefully selected and prepared just for you. Due to the personalized attention we give to each order, processing times may be longer than standard.

• Orders are typically processed within 2-4 weeks to ensure the highest quality standards.
• Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Methods
We offer standard shipping options at checkout. Please note that expedited shipping applies only after your order has been processed and shipped.

Combined Orders
If your order includes items with varying processing times, the entire order will ship together once all items are ready. To receive certain items sooner, we recommend placing separate orders.

Delays & Updates
While we strive to ship your order as quickly as possible, unforeseen delays may occasionally occur. If there are any updates to your timeline, we will notify you via email.

Returns & Refunds
We are confident in the quality of our products and hope you love your purchase! For details on our return and refund policy, please view our return and refund policy.

Questions?
If you have any questions about your order or need assistance, our customer support team is here to help. Contact us at alberta@finishintouch.hair.